Who we are
The website http://www.kleso.co.uk (the “website”) is owned and operated by KL Eco Solutions Ltd and the expressions, “we” and “us” and “our” mean KL Eco Solutions Ltd (Company number 11969947) whose registered office is at:
20-22 Wenlock Road,
Registered in England
What Information we collect
We collect the information provided by you when you use this website and other of the services on the website on registration.
We may collect additional information in connection with your participation in any promotions offered by us and information you provide when giving us feedback or completing profile forms and questionnaires or in ordering goods from us. We also monitor customer traffic patterns and the use of the website which enables us to improve the service we provide.
What We Use Your Information For
We may use your information for marketing purposes (for example to send you information about our products, services and any promotions) unless you have asked us not to.
We may use your information to carry out marketing analysis and to make general improvements to our website or the products or services we offer. We may also contact you from time to time for feedback on your use or our goods, services or website.
With Whom We May Share Your Information
We may share your information with another organisation which buys our company or our assets or to whom we transfer our agreement with you and in the course of any negotiations which may or may not lead to such a transfer or sale.
We will disclose your information if we are required to by law. We may disclose your information to enforcement authorities if they ask us to, or to a third party in the context of actual or threatened legal proceedings, provided we can do so without breaching data protection laws.
Changes To Our Policy
How Do We Store and Maintain Personal Information
All of our employees are subject to obligations of confidentiality regarding information which they have access to in the course of their employment including the personal information of customers. All personal information is held in secure computer storage facilities and paper–based files. We take steps to protect the personal information we hold from misuse, loss, unauthorised access, modification or disclosure.
It may be necessary for us to maintain our records for a number of years. However, if your information is no longer required, we will destroy records containing personal information securely.
How Do We Use The Data We Collect
We use personal information collected from you for the following purposes:
- To provide a more personalised service.
- To deliver our products and services.
- To contact you regarding the products or services that you have requested.
- To carry out auditing, research and analysis in order to maintain, protect and enhance the services we provide.
- To transfer your details (including account details) to relevant third parties, public bodies, industry organisations and regulators as reasonably required for the operation of our business. and
- To disclose your details to government and associated organisations as required by law.
From time to time we might also use your information to let you know about other products and services that we offer which may be of interest to you. At the time of collection of your information we give you the option not to receive such marketing information. We may also occasionally use Open Tracking analytics in our email communications which help us to deliver more relevant offers and content to you.
If you do not object initially, but you change your mind later, please email us at firstname.lastname@example.org. Please ensure you include the words ‘Unsubscribe’ in the subject header of your email and notify us of the communications from which you wish to opt out
Disclosure of Your Information
We employ other companies and individuals to carry out functions on our behalf including delivering packages, sending mail, providing marketing assistance, analysing data and providing customer service. In order to carry out their functions these companies and individuals may require access to your personal data but we shall only disclose to them such relevant personal information as is needed by them to perform their functions.
Where requested to do so, we may co–operate with any court, tribunal, regulatory body, police authority or other similar authority in any investigations or proceedings concerning you or your use of the website. This may include disclosing information about communications transmitted via the website to such authorities where required (which may include your personal information).
We will not give or sell this information to any outside organisation for use in its marketing or solicitation without your consent.
If you follow a link from any of our websites to another site, this policy will no longer apply. We are not responsible for the information handling practices of third party sites and we encourage you to read the privacy policies appearing on those sites.
If you have any queries about the information we hold on you, or would like to exercise your rights set out above, please contact us by email at email@example.com. Further information about data protection issues including the online Register of Data Controllers can be found on the Information Commissioner’s site at http://www.ico.org.uk.